To report a new claim or home emergency, you can contact us 24/7 on 0203 738 7340.
Our festive opening hours are listed below so you know the best times to contact us regarding an existing claim during the holiday season.
Alternatively, you can select your insurance provider from the list below to access their dedicated Claims Portal. This secure and easy-to-use platform is available 24/7 and offers a quick and convenient way to manage your claims online. Through the portal, you can report a new claim, check the progress of an existing claim, and request breakdown assistance without the need to call. It’s designed to give you complete flexibility and control whenever you need it.
No closures – One Call Rescue is available 24/7, 365 days a year. To request breakdown assistance quickly and easily, select your insurance provider from the list below to access their dedicated Claims Portal. From there, you can manage your request online without the need to call.
To claim on your insurance policy, please select your insurance provider from the list below to start your claim:
Take a look at our frequently asked questions

One Call Group
You can bring it back any time from the accessibility link in the footer.
To discuss your existing policy you can speak to us on live chat Monday to Friday 9am – 8pm, Saturday and Sunday 9am – 4pm.