Contact Us
You can report an accident with ease online or over the phone.
We’re here to ensure you always have the support you need
Our claims portal allows you to handle every aspect of your claim with ease. Whether you’re filing a new claim, managing an ongoing one, or checking updates on an existing claim, the portal provides a seamless, user-friendly experience. Accessible 24/7, it lets you upload documents, track progress, and stay informed in real-time – all from the comfort of your home or on the go. It’s designed to make the claims process smoother and more convenient for you. If you need to make a new claim please call us on Our friendly claims team is here to assist via 0203 738 7340 if you have any questions., please note this number is only to report new claims. To discuss any existing claims, please see below.
Can’t find what you're looking for, or have a question?
Take a look at our frequently asked questions
If you have any questions, please visit our FAQs section or, if you’d like to discuss an ongoing claim, please contact us via our live chat service.
View updates on your claim
To stay updated and manage your claim conveniently, we encourage you to use our online claims portal. Through the portal, you can track the progress of your claim, upload necessary documents, and receive notifications on any updates. It’s available 24/7, offering you complete control and visibility over your claim at any time.
Still can’t find what you're looking for?
If you’re still unable to find what you’re looking for, we’re here to help. Our live chat feature connects you instantly with a support agent who can assist with your questions or guide you to the right resources. Simply click here to start a chat and get quick, personalised assistance.