Last updated: 06/08/2026
Cookies are small text files that are placed on your device by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.
Different pages of our website use different cookies. More details of these can be found below.
You can change your consent to cookie usage at any time on our cookie section at the bottom of this page.
Go to www.allaboutcookies.org to find out more about website cookies.
Most browsers allow you to refuse to accept cookies. Some web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of the website.
For more information about how to do this via your web browser, please review your browser settings/security sections.
Blocking cookies will alter the usability of our website. You’ll also be unable to get a quote if cookies are turned off.
You can also manage the cookies via the cookie settings section that shows at the bottom of our web page.
The sections below show the different categories of cookies that we use. This information also shows how long the cookie will remain on your device and provides a brief description.
Session cookies expire once you log off or close the browser. They are only stored temporarily and are destroyed after leaving the page.
Strictly necessary cookies allow core website functionality such as user login, security and account management. The website cannot be used properly without strictly necessary cookies.
Cookie Key | Domain(s) | Type | Expiration | Description |
|---|---|---|---|---|
VISITOR_PRIVACY_METADATA | youtube.com | Third-party | 6 months | This cookie is used to store the user’s consent and privacy choices for their interaction with the site. It records data on the visitor’s consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions. |
VISITOR_INFO1_LIVE | .youtube.com | Third-party | 6 months | This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. |
Targeting cookies are used to identify visitors between different websites, e.g. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
Cookie Key | Domain(s) | Type | Expiration | Description |
|---|---|---|---|---|
YSC | .youtube.com | Third-party | Session | This cookie is set by YouTube to track views of embedded videos.Cookie Key
Domain(s)
Cookie Type
Expiration
Description
YSC
Google LLC
.youtube.com
Third-party
Session
This cookie is set by YouTube to track views of embedded videos. |
Unclassified cookies are cookies that do not belong to any other category or are in the process of categorisation.
Cookie Key | Domain(s) | Type | Expiration | Description |
|---|---|---|---|---|
whoson | onecallclaims.co.uk | First-party | 1 year | This cookie is used to facilitate real-time tracking of visitor interactions on the website. It helps in providing live chat support and analysing user behaviour to enhance customer service and website usability. |
Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the One Call Claims site. Please ensure you review the cookie policies used by these sites to check for any additional cookie information.
Live Chat Error
To discuss your existing policy you can speak to us on live chat Monday to Friday 9am – 8pm, Saturday and Sunday 9am – 4pm.