What is Home legal expenses and what does it cover?

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Please Note: We’re currently experiencing a technical issue that may affect access to your customer portal. In the meantime, you can still report a claim or breakdown as normal by calling 0203 738 7300.

Unfortunately your broker may be currently experiencing technical issues with their customer portal, which may prevent you from logging in. We apologise for any inconvenience this may cause. Please contact them for any insurance queries and you can report any claims by calling 0203 738 7300.

Please Note: On 25th May 2026, due to the bank holiday, our Customer Services teams will be closed. If you require an update on an existing claim, this is available via your broker customer portal. You can still report a new claim or home emergency by calling 0203 738 7340

Home Legal Expenses is an optional add‑on that helps cover legal costs for certain disputes.

It can support you and your family with issues such as:

Property disputes
Contract disputes with third parties

You’ll also have access to a free legal advice helpline, where you can speak to qualified advisors.

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