Quick Help for Home Emergencies
Report your claim online and get fast support for burst pipes, leaks, or storm damage – anytime, anywhere.
What counts as a Home Emergency?
A home emergency is any sudden issue that makes your home unsafe, uninhabitable, or causes permanent damage if not dealt with quickly. Common examples include burst pipes, broken boilers, and severe leaks.
What's the fastest way to claim?
For all Home Emergency claims please call us.
How we help
If you face an emergency at home, we’re here to provide fast, reliable support. Our team works around the clock to help you minimise risk, prevent further damage, and protect what matters most.
Broken Pipes
House Security
Wasp Nests
Broken Boiler
Water Leaks
Typical emergencies we cover:
- Burst or blocked pipes
- Damage to locks, doors, windows, or roofs where immediate repairs are needed for safety
- Fire, burglary, or attempted burglary requiring urgent action
- Temporary roof repairs after storms
- Wasp and hornet nests
What’s included in your cover
Cover levels:
Basic
Premium
Executive
Burst and blocked pipes
Damage to locks, entrance ways, bricks and windows where immediate repairs are necessary to prevent further deterioration or to ensure safety and security
Fire, burglary and attempted burglary where immediate repairs are necessary to prevent further deterioration or to ensure safety and security
Temporary roof repairs following a storm to prevent flooding
Wasps & Hornets nests
No call out fees
Increased cover limit
Hotel cover if home is uninhabitable
Travel Allowance if required
Boiler Cover
Can’t find what you're looking for, or have a question?
Take a look at our frequently asked questions
