About Us
From reporting an accident to tracking your claim 24/7, we provide seamless digital tools and friendly, UK‑based support to help you every step of the way.
Who We Are
At One Call Claims, we believe that managing an insurance claim shouldn’t be stressful or complicated. That’s why we provide a simple, streamlined service that helps customers report incidents, track their claims, and receive support at every stage of the process. From motor accidents to home emergencies, our mission is to deliver fast, reliable and hassle‑free claims solutions that get you back on track as quickly as possible.
Our Expertise
As an FCA‑authorised claims management company, we handle non‑fault accident claims, coordinate repairs, and arrange hire vehicles where needed, ensuring customers receive the support they need without affecting their no‑claims bonus. We also work with multiple insurance brands, offering a dedicated online claims portal that allows users to upload documents, view real‑time updates, and manage their claim 24/7.
Our Commitment to You
Our UK‑based team is committed to offering clear communication, friendly guidance, and dependable service—day or night. Whether you’re starting a new claim or checking on an existing one, we’re here to make the process as smooth and stress‑free as possible.
Can’t find what your looking for, or have a question?
Take a look at our frequently asked questions
View updates on your claim
To stay updated and manage your claim conveniently, we encourage you to use our online claims portal. Through the portal, you can track the progress of your claim, upload necessary documents, and receive notifications on any updates. It’s available 24/7, offering you complete control and visibility over your claim at any time.
Still can’t find what you're looking for?
If you’re still unable to find what you’re looking for, we’re here to help. Our live chat feature connects you instantly with a support agent who can assist with your questions or guide you to the right resources. Simply click here to start a chat and get quick, personalised assistance.