A credit hire car is a temporary replacement vehicle provided if you’ve been involved in a non-fault accident. It’s arranged through an accident management company like One Call Claims.

You can use it while:

• Your vehicle is being repaired, or
• You are waiting for a total loss settlement

We aim to provide a like-for-like vehicle where possible, depending on your needs (for example, work or family requirements).

The vehicle is provided on a credit basis, meaning you don’t pay upfront. We then recover the cost from the at-fault insurer.

Important: You may be responsible for the hire charges if you:

• Provide incorrect or misleading information
• Do not cooperate with us or our representatives
• Instruct another solicitor without informing us

Full terms will be explained when the vehicle is provided.