What is Lifestyle Excess Protection?
Lifestyle Excess Protection is an add-on policy that helps you claim back the excess you pay when making a claim on your: Motor Home Pet Travel insurance You can make multiple claims during the policy period, as long as the total amount paid does not exceed the overall limit shown in your policy documents. Watch Our Quick Guide
What am I not covered for under my Lifestyle Excess Protection?
This policy does not cover: Claims under non-personal insurance policies Incidents that happened outside the policy period Home Emergency call-out fees or excess payments Policies that do not cover you within the correct territorial limits Claims where your excess has already been waived or reimbursed Claims involving vehicles used for: Hire and reward Racing, rallies, competitions, or trials
Are there any restrictions on my Lifestyle Excess Protection?
Yes – your cover has an overall limit (also called an “aggregate limit”). Once this limit is reached, no further claims will be paid. You will also need to provide proof that you have paid your excess, such as: A receipt A settlement letter
How long do I have to claim my excess back?
You must notify us of your claim within 90 days of paying your excess.
How do I claim my excess back?
Once you have paid your excess, you can submit a claim by emailing: [email protected] Please include: Proof of excess payment (e.g. receipt or settlement letter) Your policy or claim details Watch Our Quick Guide